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Get in touch

A real person, in Business Bay, ready when you are.

Questions about a voucher, a promo code that won't apply or listing your venue with us? Pick the channel that suits you. We aim for a first reply inside ten minutes during business hours, two hours otherwise.

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Support topics

What can we help with today?

Pick whichever fits best. The right team will be on the other end — no escalation queues.

Restaurant dining table — vouchers and bookings support

Vouchers & bookings

A voucher won't scan, or you need to change a booking date? The deals desk handles every redemption issue you can run into across our partner venues.

Credit card and smartphone — billing and payment support

Payments & refunds

Questions about a charge on your statement, a card decline or a refund timeline? Billing replies in under an hour, every weekday.

Business meeting — venue partnerships and corporate offers

Partners & corporate

Run a restaurant, hotel or spa? Our partnerships team can list your offers, set up tracking and run corporate perk programmes across the city from one dashboard.